FAQ
What is the shipping order cutoff time?
Our shipping order cutoff time is 1-2 business days. Orders placed before this time will be processed and shipped within the next business day.
How long does shipping take?
Transit time for standard shipping is typically 3-5 business days. Please note that this is an estimate, and actual delivery times may vary depending on your location.
What is your return policy?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return the item within 30 days of receiving it for a refund or exchange. Please refer to our Return Policy for more details.
Is shipping free?
Yes, shipping is free on all orders.
What payment methods do you accept?
We accept the following payment methods:
- Visa
- Venmo
- PayPal
- Mastercard
- Google Pay
- Apple Pay
- American Express
- Shop Pay
- Meta Pay
- Discover
- Diners Club
Can I track my order?
Yes, you can track your order using the tracking information provided in the shipping confirmation email.
How do I contact customer support?
If you have any questions or concerns, please feel free to contact our customer support team at hello@kftproducts.com or through our Contact Us page.
How can I change or cancel my order?
To change or cancel an order, please contact our customer support team as soon as possible. Once an order has been shipped, it cannot be canceled, but you may be able to initiate a return here