Return & Refund Policy
We want you to be completely satisfied with your purchase from KFT. If for any reason you are not satisfied, we are here to help.
30-Day Return Policy
You have 30 days after receiving your item to request a return.
Eligibility Criteria
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Initiating a Return
To start a return, please contact us at hello@kftproducts.com. Returns should be sent to:
57 Leuning St, South Hackensack NJ 07606, United States.
Return Process
If your return is accepted, we’ll provide you with a return shipping label and instructions on how and where to send your package. Please note that items sent back to us without prior authorization will not be accepted.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
If you need a different size or color, the fastest way to ensure you get what you want is to return the item you have and place a new order.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 10 business days to your original payment method. Please note that the time it takes for the refund to appear on your bank or credit card statement may vary.
Contact Us
If you have any questions regarding our return policy, please contact us at:
- Phone: +18664943674
- Email: hello@kftproducts.com
- Address: 57 Leuning St, South Hackensack NJ 07606, United States